At Luxe Couture & Kicks, we are committed to delivering your luxury products with care and efficiency. Here’s what you can expect from our shipping process:
Processing and Delivery
• Processing Time: We process most orders within 6-7 days. Once processed, your order will be handed over to a trusted courier service for delivery.
• Delivery Time: Our typical delivery time is 4-7 working days after your order has been placed.
• Courier Service: We partner with reputable couriers to ensure that your products reach you in excellent condition. You will receive an email with the courier’s name and a tracking number as soon as your order is dispatched.
Timely Delivery
• Holidays: We recommend placing your orders at least 48 hours in advance of major holidays to ensure timely delivery.
• Delays: While we strive to maintain our delivery times, please note that traffic, distance, natural calamities, or product availability issues may cause delays. If we anticipate a significant delay, we will inform you via your registered email or mobile number.
Shipping Address and Contact Information
• Accuracy: Please ensure that the postal address provided during registration is accurate. Providing a mobile number will facilitate faster and more efficient delivery.
• Responsibility: We are not responsible for delays or issues that arise due to incorrect address details provided by you. Please double-check your details when placing an order.
Liability
• Courier Issues: Please note that Luxe Couture & Kicks is not liable for any delays caused by the courier service or postal authorities.
• Tracking: You can track the delivery status of your package using the courier name and tracking number provided to you once the product is shipped.
Acknowledgment of Receipt
• Upon delivery, please acknowledge the proof of delivery provided by the courier to ensure that your order is received by you or your designated recipient.